Last modified: August 19, 2025
Welcome to SamyMart.com.bd. SamyMart provides website features, services, and other facilities to you when you visit or shop at SamyMart.com.bd. By using SamyMart services, you agree to the following conditions. Please read them carefully. By subscribing to or using any of our services, you agree that you have read, understood, and are bound by the Terms, regardless of how you subscribe to or use the services. In these Terms, references to "you" or "User" shall mean the end-user, "Service Providers" shall mean independent third-party service providers, and "we", "us", and "our" shall mean SamyMart, its affiliates and partners.
Introduction
The domain name www.samymart.com.bd (hereinafter referred to as the “Website”) is owned and operated by SamyMart. By accessing this Site, you confirm your understanding and acceptance of these Terms of Use. If you do not agree to these Terms, you must not use this website. The Site reserves the right to change, modify, add, or remove portions of these Terms at any time without prior notice. Changes will be effective when posted on the Site. Please review these Terms regularly for updates. Your continued use of the Site following any updates constitutes your acceptance of those changes.
User Account, Password, and Security
When you register on our Website, you will create an account and receive a password. You are responsible for maintaining the confidentiality of your account details and password, as well as all activities occurring under your account. You agree to immediately notify SamyMart.com.bd of any unauthorized use of your password or account and ensure that you log out at the end of each session. SamyMart.com.bd shall not be liable for any loss or damage arising from your failure to comply with these obligations.
Services
SamyMart.com.bd provides a number of Internet-based services through the Website. One of the services enables users to purchase a wide range of products including fashion, electronics, home appliances, accessories, and daily essentials. Products can be purchased through the Website using various payment methods. Once an order is placed, SamyMart.com.bd shall process and deliver the product, and you will be responsible for its payment.
Privacy
By using SamyMart.com.bd, you consent to our Privacy Policy. You acknowledge that you have read, understood, and accepted the terms of the Privacy Policy.
Limited User
You agree not to reverse engineer, modify, copy, distribute, transmit, display, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that SamyMart.com.bd is mentioned as the source and prior written permission is obtained. Wholesale reproduction, copying for commercial purposes, or unauthorized modification of content is strictly prohibited.
User Conduct and Rules
You agree to use the Website and the Services only for lawful purposes. You will not: defame, abuse, harass, stalk, threaten, or violate the rights of others; publish, post or share unlawful, offensive, obscene, or infringing content; upload or distribute viruses or harmful files; falsify or delete author information; or violate any applicable laws of Bangladesh.
Product Description
SamyMart.com.bd attempts to be as accurate as possible in product descriptions. However, SamyMart.com.bd does not warrant that product descriptions or other content are accurate, complete, reliable, or error-free. If a product offered is not as described, your sole remedy is to return it in unused condition.
Order Acceptance and Pricing
We strive to provide accurate pricing information, but errors may occur. SamyMart.com.bd reserves the right to refuse or cancel any order for any reason. If pricing errors occur, we may contact you for instructions or cancel your order and notify you. Prices may change without notice, but the price at the time of placing the order will apply. All posted prices include applicable taxes unless otherwise mentioned.
Links to Third Party Sites
The Website may contain links to third-party websites (“Linked Sites”). SamyMart.com.bd is not responsible for the content, services, or products of any Linked Site. These links are provided only for your convenience and do not imply endorsement or association. We advise users to verify information before relying on any Linked Site.
Abusing SamyMart.com.bd
As per these Terms, users are solely responsible for content uploaded on the Website. Users can be held legally liable for content that includes defamatory material or infringes copyright, trademark, or intellectual property rights. Please report offensive content or policy breaches to us immediately.
Shipping & Delivery
SamyMart.com.bd offers Cash on Delivery (COD), Mobile Banking (bKash, Nagad, Rocket), Debit/Credit Card, and Bank Transfer as payment methods. Delivery schedules are estimates and may vary due to weather, political conditions, or other factors. Risk of loss and damage passes to the customer upon delivery.
Return & Replacement Policy
At SamyMart, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, you may return it at the time of delivery. Products must be unused, untampered, and in original condition with all tags. Refunds and replacements are subject to stock availability. If the product is out of stock, you will receive a full refund. Shipping charges and COD fees are non-refundable. Refunds for online payments will be processed within 7–10 working days.
Refund Policy
If you return a product, refunds will only be processed after inspection by the SamyMart team. COD charges and shipping fees are non-refundable. For prepaid orders, refunds will be credited back to your payment method within 7–10 working days. If refunds are delayed beyond this period, please contact our support team.
Order Cancellation
You can cancel an order before it has been shipped. If you paid online, the refund will be processed to your account. COD orders do not require refunds since payment is made upon delivery.
Intellectual Property Rights
All intellectual property rights, including logos, text, graphics, and software on SamyMart.com.bd, are owned by SamyMart. You may not use, reproduce, or distribute content without prior permission.
Fraud Protection
SamyMart.com.bd monitors transactions for suspicious activity. If fraud is suspected, we may hold or cancel an order and request identity verification. Fraudulent accounts may be suspended or terminated.
Termination
SamyMart.com.bd reserves the right to suspend or terminate your account if you violate these Terms or engage in unethical conduct. You will remain responsible for payments due up to the date of termination.
Legal Disputes & Governing Law
These Terms shall be governed and interpreted according to the laws of Bangladesh. Any disputes will be subject to the exclusive jurisdiction of the courts in Dhaka. Arbitration may be used to resolve disputes when applicable.
Disclaimer of Liability
SamyMart.com.bd has made every effort to ensure that information on the Website is accurate. However, we do not guarantee accuracy, completeness, or error-free information. SamyMart.com.bd is not responsible for any damages, loss of data, delay, or inability to use the Website. Service interruptions due to maintenance or unforeseen technical issues may occur.
Updates to Terms
SamyMart.com.bd may update these Terms & Conditions from time to time. Any updates will be posted on the Website, and continued use of the Website will be considered acceptance of the revised Terms.
